Meta took your money.
Get it back.
Meta banned your ad account or Meta Verified and kept your money. Their appeal form auto-rejects. Two things they actually respond to: a credit-card chargeback under federal billing-error law, and a formal AAA arbitration demand under Meta's own Terms of Service. Both work. The paperwork is what stops most people. We do the paperwork.
# Dispute — Meta Platforms, Inc.
To: [Card Issuer Dispute Dept]
Re: FB*META · $847.00
I am disputing the charge above under the
Fair Credit Billing Act, 15 U.S.C. § 1666.
> Services not received.
> Account disabled on [BAN_DATE].
> Appeal denied with no explanation.
[full packet: AAA arbitration demand, Notice of
Dispute to Meta, evidence checklist, 8 card issuer
addresses, and pre-filled deadline tracker]
8
pressure paths
60d
chargeback window
$250
AAA fee · Meta covers the rest
10min
intake to PDF in your inbox
Inside the packet
A ready-to-file PDF, with your facts already in it.
Not a generic template. Your name, dollar amounts, dates, and the exact wording Meta used are pre-filled. Every document cites the right regulation and the right mailing address.
01 · Quick Start
One-page action plan
Read the first page and you know exactly what to do next. Four numbered steps, in the correct order. The rest of the packet is reference material you pull from as needed.
→ Count your 60-day deadline
→ Send chargeback (primary)
→ Send Notice of Dispute (parallel)
→ File AAA if path 1-3 fail
02 · Eight letters
Pre-filled for your case
Direct refund request · Credit card chargeback · Notice of Dispute · AAA arbitration demand · Appeal follow-up · Settlement letter · FTC/BBB/state AG escalations · Alternate payment path recovery.
03 · Deadlines
60-day + 30-day countdowns
Miss the 60-day window and the fastest path closes. Packet tracks both.
04 · Address book
8 major card issuers
Amex · Chase · Capital One · Citi · Discover · Wells · BoA · US Bank. No hunting.
05 · Case warnings
Specific to your facts
Short notes on the risks that apply to YOUR situation. Not a boilerplate disclaimer.
06 · Sample case
Complete worked example
See the tone + level of detail that works. Model your own letter on it.
Fit check
Is this for you?
Honest answer: not everyone. Here's who it helps and who should skip it.
Yes if
- ✓You paid Meta $300 to $5,000 for Verified, Boosted Posts, or ads.
- ✓Your account is disabled/restricted and you can't use what you paid for.
- ✓You can find your credit card statement + screenshot the ban notice.
- ✓You'll spend 30 minutes mailing the letters we prepare.
Don't buy if
- ✗You paid Meta under $200. Not enough at stake to justify $49.
- ✗Your ads ran fine but performed poorly. That's not a billing error.
- ✗You want someone to file for you. We prepare it. You send it.
- ✗Litigation threatened, account hacked, or losses above $10,000. Hire a lawyer.
Process
Four steps, about ten minutes.
Fill out a short intake.
Ban date, amount paid, card you used, and the exact words Meta gave you. About three minutes.
Pay $49.
One time. No subscription. If the packet isn't useful, reply to the delivery email within 7 days — refunded, no form.
Get the PDF in about ten minutes.
Arrives by email. Quick Start on top, all reference material behind it, walkthrough video linked.
File the letters. Wait for Meta.
Chargeback to your card issuer. Notice of Dispute to Meta. AAA arbitration if the first path fails. Most cases resolve in 30-90 days.
Pricing
Pick your level.
All tiers include the core packet. Pro and Concierge add extra documents.
Basic
$49
one-time · PDF in ~10 min
- ✓ Chargeback letter (pre-filled)
- ✓ AAA arbitration demand
- ✓ Evidence checklist
- ✓ Deadline tracker
- ✓ Case strength analysis
- ✓ Tactical advice
Pro
$99
one-time · PDF in ~10 min
- ✓ Everything in Basic
- ✓ Meta appeal script
- ✓ 3 follow-up letters (14 / 30 / 45 days)
- ✓ Settlement response template
Concierge
$299
one-time · reviewed within 24h
- ✓ Everything in Pro
- ✓ Human review of your packet
- ✓ 24-hour delivery guarantee
- ✓ Follow-up from our team
Questions people actually ask
FAQ
Is this legal advice?
No. Axiom Labs isn't a law firm. The packet is self-help document preparation. If your claim is over $10,000 or someone is threatening to sue you, talk to a real lawyer.
Can I just do this for free?
Technically yes. The regulations are public. The packet saves you an afternoon of research and the risk of missing a detail that loses your case. Most people never file because it feels risky. We make it less risky.
What's the real success rate?
Credit-card chargebacks for Meta-style disputes land 40-60%, depending on card issuer and evidence quality. AAA arbitration has a higher effective settlement rate because Meta pays thousands per case and often settles small disputes. Neither is a guarantee.
Will Meta come after me?
No. Disputing a charge is federally protected. Arbitration under Meta's own TOS is the process Meta signed up for. Neither gives them grounds to retaliate.
Does this work with my card?
Any major US credit card, yes. Debit cards have weaker dispute protection so the chargeback path is narrower, but arbitration still works.
What if the packet doesn't help?
Reply to the delivery email within 7 days. We refund it. No form, no argument.
Your paperwork, ready to file.
Three minutes of intake, one payment, a PDF in your inbox. That's the whole thing.
7-day refund · no subscription · instant delivery